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Submit a Ticket - PMIS Implementation Program for RCRC Client Projects
Full Name
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Phone Number
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Email Address
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Message Subject
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Platform App
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Oracle Aconex
Oracle Primavera Unifier
Oracle Primavera Cloud
Aconex Issue
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Cannot see my project
First-login / activation link not received
Forgot password / account locked
Two-factor (MFA) problem
License / role not assigned correctly
Training request
Missing access to a document register / module
Cannot access Mail module
Cannot upload a document
Upload rejected (numbering / attributes error)
Cannot find / search a document
Cannot download a document
Revision / supersede problem
Login / Cannot access the system
Cannot create or send Mail
Recipient missing from distribution list
Cannot attach documents to Mail
Cannot find received correspondence
Review / approval task not appearing
Cannot action an assigned workflow
Workflow routed to wrong person
Other (describe below)
Unifier Issue
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Login / Cannot access the system
First-login / activation link not received
Forgot password / account locked
Two-factor (MFA) problem
License / role not assigned correctly
Training request
Cannot access my shell / project
Missing module access (Cost / Contracts)
Permission group incorrect
Cannot create a BP record
Cannot submit / route a BP
Assigned task not showing in my tasks
Attachment problem on a BP
Cannot view budget / cost sheet
Cannot enter or edit cost data
Cannot access a contract / document manager
Other (describe below)
P6 Issue
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Cannot access my EPS node / project
First-login / activation link not received
Forgot password / account locked
Two-factor (MFA) problem
License / role not assigned correctly
Training request
Read-only — need edit rights
Project not visible to me
Cannot open the project
Login / Cannot access the system
Cannot edit / save activities
Layout or view problem
XER import / export issue
Baseline problem
Cannot publish the schedule
Sync issue with Aconex / Unifier
Other (describe below)
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